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Must-have Computer Diagnostic Tools for PC Technicians

Considering buying computer diagnostic software for your computer repair business and wondering which software is a must and which can wait? Because each technician has different skills and challenges, the answer can vary from one repair shop to the next.

To determine the best utilities for your needs, first take a good look at your daily workload. Which tasks are taking more time than you can spare? Which tasks would you like to automate? For example, if you’re spending too much time swapping out hardware in a search for the malfunctioning component, investing in computer hardware diagnostics utilities that automatically test each component and identify the troublesome one is a smart decision. While the diagnostic software does its work, you can then move on to work on other billable projects. This effectively doubles your productivity. Because of this, PCI POST cards and other hardware diagnostic tools such as USB loopbacks and serial loopbacks are must-have tools for any computer technician involved in hardware troubleshooting.

Next, consider computer repair services that your customers ask about and that you do not currently offer. For example, are you turning customers away because you do not offer a data recovery service? Are customers asking about wiping hard disks clean for privacy purposes? Why turn work away when you can invest in inexpensive software utilities that make recovering data or wiping hard drives clean a simply matter of launching an application? Because of the value that data recovery and disk wiping software add to your computer repair business, these tools are among the must-have data recovery software and PC diagnostics tools.

Whether you want faster diagnostics or additional services to provide, another must-have tool to consider is an inventory tool. For example, how many times has a customer dropped off a computer completely unaware of its operating system, memory, hard disk capacity, and other components? By running an inventory tool on all incoming and outgoing computers, you’ll know at a glance what you’re up against and protect yourself from unfair warranty issues or allegations that you’ve altered the system. Stock up on these must-have computer diagnostic software tools and work smarter.